Collections Specialist

We are a very successful independent buy here pay here dealership group looking for experienced Collectors for our multiple locations in Upstate, South Carolina *Family Auto Collector Job Description:* As a Family Auto Collector, you will play a crucial role in maintaining positive customer relationships while ensuring timely payments and addressing customer inquiries.
Your responsibilities will include: * *Payment Collection:* Contacting customers to collect payments in accordance with established procedures and guidelines.
* *Customer Assistance:* Assisting customers with questions related to their auto loans, providing clear and helpful information.
* *Service Issue Resolution:* Addressing and resolving customer service issues related to their vehicles to ensure customer satisfaction.
*Qualifications and Experience:* * *Previous Experience:* Prior experience in collections, customer service, or a related field is preferred.
* *Communication Skills:* Excellent verbal communication skills to interact effectively with customers.
* *Problem-Solving:* Ability to address and resolve customer inquiries and concerns in a professional and timely manner.
* *Organizational Skills:* Strong organizational and time management skills to manage daily tasks efficiently.
* *Computer Literacy:* Basic knowledge of computers and relevant software applications.
*We Offer:* We provide a competitive compensation package that includes: * *Bi-Weekly Pay:* Regular and reliable pay schedule.
* *Health and Dental Insurance:* Comprehensive health and dental coverage.
* *Paid Holidays:* Enjoy paid time off for designated holidays.
* *Paid Vacation:* Take advantage of paid vacation time to rest and recharge.
Join our dynamic team and become an integral part of our Family Auto success story.
If you are a motivated individual with a commitment to customer service, we invite you to apply for the Family Auto Collector position.
Job Type: Full-time Pay: $15.
00 - $18.
00 per hour Expected hours: 40 per week Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday * Weekends as needed Work setting: * Office Ability to Relocate: * Spartanburg, SC 29303: Relocate before starting work (Required) Work Location: In person