Night Auditor/Front Desk Clerk

First impressions count.
To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day: Every day is different, but you’ll mostly be: * Kicking off truly memorable guest experiences with the warmest of welcomes * Acknowledging IHG One Rewards Club members and returning guests in person or over the phone * Taking, managing, and receiving payments for guest bookings * Making the check-in and check-out process feel swift and seamless * Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations * Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations What We need from you: * Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to * Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories * Fluency in the local language - extra language skills would be great, but not essential * Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed.
From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
30+ hours per week.
Job Types: Full-time, Part-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 10 hour shift * 8 hour shift * Night shift Work setting: * In-person Work Location: In person