About Payfluence HCM
Providing excellent customer service is the most important job in the entire Payfluence organization.
We love to serve, and our clients can feel our enthusiasm and warmth through all interactions - on the phone, by email and in -person.
Our enthusiasm is part of our culture, and as a growing company we promote a workplace that is fast-paced, fun and creative.
Our primary goal is to have a positive impact on the lives of our teammates and the clients we service.
Payfluence HCM is currently looking to hire a HCM Client Service Consultant to join our team.
Wherever you start with us, you have access to our leadership team, which is focused on helping you succeed.
Through regular one-on-one check-ins and team huddles, we define clear professional goals and strive to meet them together and individually.
Payfluence nurtures growth for those willing to put in the work.
Please read more regarding our HCM Client Service Consultant Position:
What You'll Do
Love to serve - our customer service is characterized by a high level of personal contact with customers
Responsible for representing Payfluence in a courteous, professional, and timely manner
Provide prompt, efficient, and accurate service via telephone or email
Positively grow client relationships, being a valued consultative partner
Advise clients on how to fully utilize the Human Capital Management platform
Be a great teammate, always willing to help others and perform other duties as needed.
What You'll Bring
Associates Degree or equivalent business experience
2+ years software implementation experience, preferably in an HCM environment
Experience in the HCM industry/PEO industry is a plus
Proven track record of working in a customer-facing role
Excellent written, oral, and communication skills
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