*About Us:* Loebsack & Brownlee, PLLC, an established practitioner of Landlord-Tenant Law, is a single-purpose Law Firm that focuses exclusively on providing legal services to professionally managed properties in the Carolinas and Georgia.
We provide legal advice, counsel, education, and courtroom representation on matters relating to the residential dispossessory process.
*Job Description:* We are seeking a highly motivated and organized Assistant to the Client Services Manager to join our team.
As the *Client Services Coordinator* for our firm, you'll play a key role in ensuring our clients receive the highest level of service and support.
*Responsibilities:*
* Assist the Client Services Manager in managing client relationships and ensuring client satisfaction.
* Maintain and update client records and profiles in our CRM system, including proficiency in Google for Business tools.
* Coordinate and schedule client meetings and appointments, utilizing Google Calendar.
* Handle client inquiries and requests in a timely and professional manner, using Gmail for communication.
* Collaborate with cross-functional teams to address client needs and concerns, using Google Workspace for collaboration.
* Monitor client accounts and assist in identifying opportunities for growth and improvement.
* Assist in the development and execution of client retention strategies.
* Assist with data entry and record maintenance, ensuring accuracy and completeness of client information.
* Assist in the onboarding of new clients, including gathering necessary documentation and information.
* Support research efforts, including market research and competitor analysis, to inform client strategies.
*Qualifications:*
* High School diploma or equivalent required.
* Strong organizational and time management skills.
* Excellent communication and interpersonal skills.
* Proficiency in Google for Business tools, including Gmail, Google Calendar, Google Sheets, and Google Docs.
* Proficiency in CRM software and Microsoft Office Suite is a plus.
* Detail-oriented with a strong focus on client satisfaction.
* Ability to work collaboratively in a team environment.
* Prior experience in a client-facing role is a plus.
* Ideally, we are looking for someone who lives in the Greenville, SC or Atlanta, GA area.
* Candidate would be expected to work in the office a minimum of 4 days a week.
The other day would be work from home or traveling for firm business.
*Benefits:*
* Competitive salary and benefits package.
* Opportunity for professional growth and development.
* A supportive and collaborative work environment.
* Engaging work in a reputable law firm.
* Travel reimbursement.
If you're passionate about client relations and want to contribute to our clients' success, we encourage you to apply.
Join our team and help us deliver exceptional service to our valued clients.
Loebsack & Brownlee PLLC is an equal opportunity employer.
Job Type: Full-time
Pay: From $55,000.
00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Parental leave
* Vision insurance
Schedule:
* Monday to Friday
Education:
* High school or equivalent (Required)
Experience:
* Customer relationship management: 2 years (Preferred)
Work Location: In person
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