Are you looking for a varied and challenging position with an industry leader? FASTSIGNS of Spartanburg has an opening for a Customer Service Representative to join our team! This an opportunity to join FASTSIGNS, the leader in the sign making industry with over 700 locations world wide.
This position allows you to be totally involved in the sales process, from initial customer contact, consulting with the customer to determine their needs and coming up with the solutions to meet the challenges they face.
Benefits/Perks:
Competitive Pay
Paid Vacation and Holidays
Continual Growth and Learning
Ongoing Training Opportunities
Monday-Friday:9:00 AM-5:30 PM No Weekends or Evenings
A Successful FASTSIGNS Customer Service Representative Will:
Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Learn to prepare estimates, and establish/maintain follow up procedures.
implement work orders and ensure timely delivery of finished orders
Communicate with customers concerning scheduling and status of orders
work with customers and staff to schedule installs
Work with customers in numerous ways such as email, telephone, in-person and at their place of business
Build long-lasting relationships by turning prospects into long term clients.
Assist in center marketing activities
Handle customer payments and assist in collection of Accounts Receivable
Administrative duties involving customer and vendor paperwork
proactively call existing and prospective customers
Be open to helping out in other departments such as production and possibly simple installations
Ideal Qualifications for FASTSIGNS Customer Service Representative:
1-2 years of retail or customer service/ inside sales experience
Proactive sales experience preferred
High school diploma or equivalent
Outgoing, responsive, eager to learn and has the ability to build relationships
Great listening and organization skills
Ability to think on your feet and offer consultative solutions
Ability to work on computers to generate estimates and proposals
Ability to work under pressure to output high volume, high-quality work
Understanding of graphics programs and requirements.
Knowledge of Adobe products a plus
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.
Apply today!
This franchise is independently owned and operated by a franchisee.
Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.
All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
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