Account Manager - State Farm Agent Team Member

Account Manager - State Farm Agent Team Member - Claims Specialist ROLE DESCRIPTION: As a Claims Specialist for Amanda McGinty - State Farm Agent, you are vital to our daily business operations and customers’ success.
You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.
RESPONSIBILITIES: Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
Build relationships with State Farm adjusters to establish rapport for future claims.
Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.
QUALIFICATIONS: Experience in claim handling Experiencing managing client relationships preferred Excellent communication skills - written, verbal, and listening Able to anticipate customer needs Able to effectively relate to a customer BENEFITS: Paid time off (holidays and personal/sick days) Salary plus commission/bonus Growth potential/opportunities for advancement within my agency